Hashport Explores: Frequently Asked Questions

hashport
4 min readMar 17, 2023

Hashport is a public utility that facilitates the movement of digital assets between networks. Being Hedera’s only cross-chain bridge, Hashport connects the network with Ethereum, Polygon, Avalanche, BNB Chain, Arbitrum, Optimism, Fantom, & Cronos — empowering users to move representative versions of their digital assets between 9 decentralised networks in a quick, secure, and cost-effective way.

As we enable interoperability for an expanding user base, we strive to integrate more tokens on Hashport while making sure that users have a secure token porting experience. In this article, we provide answers to the most common questions that we received.

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Platform

Is Hashport secure?
Hashport has been audited twice by Omniscia on the smart contract functionality. Hashport was also audited by Horangi.

How much does Hashport cost?
Our pricing is clear and simple. Hashport only charges one fee for any Portal Execution, a flat 0.5% Service Fee which is charged in the same token that is being ported.

The original and destination networks will also charge a fee, the amount and token required will vary depending on network-specific requirements.

How long does it take to transfer funds?
The actual speed can vary depending on the networks involved, but given that the Validator Swarm uses the Hedera Consensus Service, transactions are among the fastest in the industry.

Tokens

What tokens are supported?
At the time of writing, there are more than 53 tokens currently available on Hashport. Learn more about them in this article & click here for a full token list.

You can make a request to have tokens supported by using our Fungible Token Request Form & our NFT Request Form.

What does it mean to “port a token across Hashport”?
Porting tokens across Hashport is the process of projecting Native Tokens from the originating Domestic Network to the Foreign Network in the form of Foreign Tokens.

See our “How it works” page for a step-by-step of what is happening.

Wallets

How many wallets are supported on Hashport?
Hashport now supports 3 Hedera-native wallets & 4 EVM-compatible wallets. Users can access the portal by connecting their Venly wallet, HashPack wallet, or Blade Wallet on the Hedera side. They can also connect on the EVM side by using MetaMask, Rainbow wallet, Coinbase Wallet, and WalletConnect.

What does the RainbowKit integration bring to Hashport?
RainbowKit is a React library that provides components for developers to easily add wallet connections to a dApp. Since integrating RainbowKit, users can connect to Hashport by using Rainbow wallet, Coinbase Wallet, and WalletConnect. With Wallet Connect, users can connect their wallet on their mobile phones to Hashport on their laptop or desktop browser through a simple QR code.

As Hashport increases the number of supported networks, we will continue to integrate additional wallets.

Validators

What is the Validator Swarm?
The Validator Swarm is a decentralised group of organisations from different industries and regions of the world contributing to the operations, governance, and security of Hashport.

Who are the Validators on Hashport?
Hashport has assembled a group of industry-leading organisations to act as the Validator Swarm. These partners have proven their reliability, performance and trust in their respective markets over the years, and we are thrilled to have them join Hashport. You can find the validators here.

Networks

Is there a minimum or a maximum value that can be ported over?
Users should ensure they have a large enough token amount to cover all associated network fees and still receive their desired amount of projected tokens on to the foreign network of choice.

There is no maximum amount that can be ported across the bridge and the minimum amount depends on the token’s USD value at the time of porting. The minimum amount is approximately USD$50 equivalent of the token amount.

Support

My asset is stuck after speeding up my transaction.
MetaMask currently does not provide a way for us to query whether a user has triggered the speed up button. As such, there is no direct way to recover funds through Hashport. In this case, please email us on support@hashport.network so we can investigate further.

My funds from Hedera to another network have not shown up.
Hashport has built out a “Redeem” function that allows users to manually complete transactions that have gotten stuck in the bridge. In order to use this function, take the Hedera transaction ID that appears when you initiate porting, change the “@” and third “.” to “-” and then enter it into the Redeem function. Once you’ve completed these steps, the necessary steps to finish the transaction will appear.

For more frequently asked questions & answers, head over to our FAQ page.

For the latest updates from Hashport, follow us on Twitter or subscribe to our newsletter.

About hashport
hashport is the enterprise-grade public utility that facilitates the movement of digital assets between distributed networks, extending their functionality in a quick, secure, and cost-effective way. In order to remain platform-neutral, hashport functions without the use of a proprietary token. The network is built on a robust and performant architecture, secured and operated by a group of industry-leading validator partners from around the world. hashport has passed a rigorous security audit and follows industry best practices; regularly performing comprehensive network tests to ensure the integrity of the network.

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Disclaimer: The information provided on hashport’s website does not constitute investment advice, financial advice, trading advice, or any other sort of advice. You should not treat any site content as advice.

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